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Green Mountain Coffee Report Card & Customer Reviews

Ratings Report Card

Green Mountain Coffee

Rated by
75,000 customers
  • Overall Rating: 9.4Overall Rating
  • Would Shop Here Again: 9.4Would Shop Here Again
  • On Time Delivery: 9.5On Time Delivery
  • Customer Support: 9.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 98% 97% 98%
Neutral 1% 1% 1%
Negative 1% 2% 2%
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Dec 3, 2009

I am very pleased with my order and I love the coffee.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by pepermintpatti, Dec 3, 2009

I drink green mountain all the time.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Ann, Dec 3, 2009

The site is user friendly. The shipping was free and it was delivered sooner than I expected - although an email told me when to expect delivery.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Lynne, Dec 3, 2009

We are VERY impressed with the quality and customer service of Green Mountain Coffee. Would recommend them without a doubt! And we have!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Coffee lover, Dec 3, 2009

Great products very timely delivery!
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by mrstmer, Dec 3, 2009

Green Mountain is excellent coffee - I love it and it came the next day - perfect.
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 10  Customer Support
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by Cherie, Dec 3, 2009

My item arrived broken, but the customer rep was very helpful and friendly. The issue was resolved immediately.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Dec 3, 2009

Green Mountain customer service personnel are wonderful to talk with they are helpful and very pleasant.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by monique, Dec 3, 2009

I love green mountain coffee. My mom loves green mountain cocoa....
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by foo, Dec 3, 2009

No trouble here, I am a regular customer and intend to stay that way. The usual desires still apply: I'd like lower prices, wider selection, less expensive shipping at higher speed, etc.
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