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Green Mountain Coffee Report Card & Customer Reviews

Ratings Report Card

Green Mountain Coffee

Rated by
100,000 customers
  • Overall Rating: 9.4Overall Rating
  • Would Shop Here Again: 9.4Would Shop Here Again
  • On Time Delivery: 9.5On Time Delivery
  • Customer Support: 9.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 99% 98% 97%
Neutral 1% 1% 1%
Negative - 1% 2%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Bert, May 23, 2012

I have been doing business with Green Mountain for years. I belonged to the club for years. I even own the stock.I have never had any problems and the quality of the productis top notch.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by aeigis, May 23, 2012

excellent service
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Curly, May 23, 2012

GREAT!! GREEN MOUNTAIN HAS ALL THE FLAVORS, CAFFEINATED, DECAF, TEAS, AND MANY MANY MORE. IF YOU DON'T FIND IT HERE, YOU WILL NOT FIND IT ANYWHERE ELSE.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 23, 2012

The Best Coffee.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Hun, May 23, 2012

I ordered the Vermont Country Blend. I'm not a coffee drinker, but was served it at a restaurant in Sanibel, FL. It was so good I had to find out where I could buy it. I do wish I could buy it at one of the local grocery stores, but noone carries...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 23, 2012

Online ordering was very easy & coffee was delivered very quick. The gifts of travel mug & hot chocolate were a nice surprise for being a new customer!Also, the discount for becoming of a member of club was extremely nice to have.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Sally, May 22, 2012

I buy all my coffee from Green Mountain. They ship promptly and the shipments are always received on time and in good condition. I highly recommend this company.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Mar from Ohio, May 22, 2012

I ordered a replace water tank for my son. He had placed his in the dishwasher and it had losted it shape at college. So we ordered another one similiar to the one he had. Received it very quickly. He loved it ! It actually worked better then the...
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Dayle, May 22, 2012

It's great to have the convenience of auto delivery. The website makes it very easy to adjust the order and frequency.
Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Abby, May 22, 2012

I am very excited to order from green mountain again! Everything was packaged well and it arrived a little early!! How exciting! It was easy to order and I love the feature that will ship me more coffee so I don't run out. I can choose how many and...
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