Home > Factory Authorized Outlet

Factory Authorized Outlet Report Card & Customer Reviews

Ratings Report Card

Factory Authorized Outlet

Rated by
1,000 customers
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.5Customer Support

Customer Certified
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 97% 94% 92%
Neutral - - 2%
Negative 3% 6% 5%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
Read full review

by Wally, May 22, 2012

I am very displeased, with the whole process,order was messed up from the beginning,ordered online although I got confirmation order was not prosessed,had to call and reorder, product arrived damaged.I called customer service and was told it would...
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
Read full review

by Dave 45875, May 20, 2012

Iwas pleased with product availability and the good price.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by BigO, May 20, 2012

They are great! Fast fast shipping
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
Read full review

by Online Shopper, May 19, 2012

no comment
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by baddog51, May 19, 2012

fast ship good deal love the tools
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
Read full review

by doglick, May 18, 2012

everything went as expected, no problems.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
Read full review

by Jim, May 17, 2012

Fast service
Overall Rating: 9  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 3  Customer Support
Read full review

by Michael S, May 16, 2012

I ordered my items from Factory Authorized Outlet and after a reasonable time contacted them regarding my order. Eventually I received and email saying they couldn't locate my order or purchace number. I ended up re-ordering these items at Amazon...
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
Read full review

by Online Shopper, May 15, 2012

Have not received product.............
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by Knobby, May 14, 2012

Demand outstrtched availability. Ther was a 6 week delay in filling order. They upgraded my order at no charge. Not necessary but they did it. Well done, good response.
  1   |   2   |   3   |   4   |   5   | …

 
 
Shop for