Brooks Running Report Card & Customer Reviews

Ratings Report Card

Brooks Running

Rated by
25,000 customers

  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 0.0Would Shop Here Again
  • On Time Delivery: 0.0On Time Delivery
  • Customer Support: 0.0Customer Support

Customer Certified

Detailed Customer Ratings | Store Information
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive - - 82%
Neutral - - 12%
Negative - - 6%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Suzrunner, Jan 19, 2020

Always love the Brooks products , quality merchandise!
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Con, Jan 19, 2020

I ordered the red plaid Ghosts. I live on the Pacific NW and, of course, the color and pattern just spoke to my soul. I have not worn the Ghosts for a few years. I usually wear the Glycerin or Transcend (one suggestion for this—more fun colors...
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Vick, Jan 19, 2020

I love Brooks!
Overall Rating: 7  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Tom-N.C., Jan 19, 2020

Took several days to get any feedback about my order. Brooks did not produce shipping info. I got the same message saying shipping info would be available within 24 hours several times. Brooks did not respond to emails. I had to call to find out one...
Overall Rating: 9  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Rachel, Jan 19, 2020

I am a loyal Brooks customer. I love your shoes. My only gripe on this models GTS is the shoe string. It's very flimsy. But love the new model!!

 
 
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