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Folica.com Report Card & Customer Reviews

Ratings Report Card

Folica.com

Rated by
25,000 customers
  • Overall Rating: 9.4Overall Rating
  • Would Shop Here Again: 9.4Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 97% 95% 97%
Neutral - 2% 1%
Negative 3% 3% 2%
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Dec 5, 2009

My experience was just fine. You had what I needed for a gift and it was shipped right away.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Princess86, Dec 5, 2009

Great price and fast delivery!
Overall Rating: 7  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 7  Customer Support
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by OLIVE GIRL, Dec 3, 2009

I am very happy with the products I received
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Trixie, Dec 2, 2009

This is the third or fourth time I have ordered from folica.com. I have never experienced a problem. Products arrive on time and are of high qualityl
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Pilgrim Sailor, Dec 2, 2009

The order was delievered in a timely fashion. All aspects of the ordering process were very easy and went smoothly.
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by jimmy22, Dec 2, 2009

Great website, great service
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by syl, Dec 1, 2009

very pleased---
Overall Rating: 4  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Tara, Dec 1, 2009

the shipping takes a long time!
Overall Rating: null  Overall Rating
Would shop here again: 4  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 2  Customer Support
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by cuddlebug, Nov 29, 2009

Everything went fine until I was told it would ship the same day and it did not ship till next afternoon which put a day behind and ran into the TG Hoilday which I have not recived yet. It will actionlly be 5 days later than told.
Overall Rating: 2  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 3  Customer Support
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by Online Shopper, Nov 27, 2009

After contacting Folica.com by email about the wrong size product being sent to me, I have now received the reorder and IT'S THE WRONG SIZE, TOO! Someone needs to get their act together!
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