101 Phones Report Card & Customer Reviews

Ratings Report Card

101 Phones

Rated by
10,000 customers

  • Overall Rating: 8.5Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 8.4Customer Support

Customer Certified

Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 83% 88% 87%
Neutral - 2% 2%
Negative 17% 10% 12%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 2  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 6  Customer Support
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by Amigo, Nov 19, 2009

VERY Dissapointed in your service. Placed two orders Your company combined them together and waited for the other items(which was backlog) without telling me at all. If I did not call I would not have received one of the battery. I canceled the...

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Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by tavern owner, Nov 15, 2009

Gent who answered my call was very knowledgable and steered to an excellent choice.
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 2  Customer Support
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by Intelligient Shopper, Nov 12, 2009

I did not receive the last phone order that was placed on October 31, 2009 There was some mixup or misunderstanding concerning this order. Not satisfied with the handling of this order

101 Phones has posted a response to this review.  Read full review

Overall Rating: 6  Overall Rating
Would shop here again: 4  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Vinyard, Nov 11, 2009

The phone was stated as new but it was not in its orginal box or original directions-they were a copy version. The bubble wrap that the phone was in before being placed inthe box was dusty/dirty.The phone did not have the phone wire that goes to the...

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Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by bgb, Nov 9, 2009

Very satisified with the service and the products.I placed my order on SUNDAY AND RECIEVED IT ON tues.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by jimc114, Nov 6, 2009

Great deal and everything working great.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Duke, Nov 3, 2009

I think 101 phonesworks for me.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by South Philly, Oct 29, 2009

I placed my order, received the order on time, and it was exactly what I ordered complete. Keep up the good work!
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 5  Customer Support
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by genrad, Oct 28, 2009

The packaging was not sufficient to protect the phone and it was damaged. It would be a more satisfying experience if the return process was changed to have the customer receive the replacement first and return shipment was prepaid by 101 Phones!

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Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 27, 2009

I bought the phone for a gift and will not deliver it until after Thanksgiving.

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