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LensesRX.com Report Card & Customer Reviews

Ratings Report Card

LensesRX.com

Rated by
100 customers
  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 8.7Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 75% 92% 88%
Neutral - - -
Negative 25% 8% 13%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Online Shopper, May 19, 2012

I never received my glasses even though the post office confirmed delivery to the office of the apts. I was living at. All I know is that I never got them and something as valueable as a pair of script glasses and Rayban frames SHOULD HAVE BEEN...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by rle, May 17, 2012

I needed to get special attention w/ my lenses..the staff was very helpful and great to talk to and the problem was solved very quickly. I got my new glasses in a very short time and they more than meet my expectations. Thank you so much.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Willie, May 15, 2012

Great selection, good prices, good quality, very fast delivery.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Dr. Lou, May 10, 2012

Really like doing business this way, no high pressure sale to add on additional items or services that I did not want. This is the way I will purchase my glasses from now on.Lou
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Zamaster, Apr 30, 2012

Exceed my expectations! I'll be using LensesRX again, and again.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Apr 29, 2012

they were great to deal with!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 10  Customer Support
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by Deni, Apr 16, 2012

The glasses I ordered were significately cheaper than buy the glasses at our local Lense Craft store. The frames fit perfect and the vision is OK even though I measured the PD myself. I only wish that I had gone with a better quality progessive...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by coleen, Apr 7, 2012

Very happy for $10. Was wanting to try the lens quality by online ordering.Am after designer sunglasses with rx lens, eventually.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by BobbieTrainer, Apr 6, 2012

I had a question about entering my prescription and called. Your support staff was very helpful.When they had a question about my prescription, they were able to resolve it by scanning the lenses in my old glasses at no cost. I was very happy with...
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: null  On time delivery
Customer Support: 10  Customer Support
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by Denny, Apr 3, 2012

I specifically, verbaly and wrote on my order and included my prescription when I sent in my frames and they were still wrong.

LensesRX.com has posted a response to this review.  Read full review

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