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Moosejaw Report Card & Customer Reviews

Ratings Report Card

Moosejaw

Rated by
5,000 customers
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 9.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 93% 91% 93%
Neutral 2% 3% 2%
Negative 5% 6% 5%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 22, 2012

Thoroughly pleased!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by KiwiGirl, May 22, 2012

Great prices and service!
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by moosegirl, May 22, 2012

Great service. Product I purchased was too large. A better sizing chart might be helpful.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, May 22, 2012

One of the items shipped quickly and was at my door in 2 days. The other was out of stock. I was offered a discount on a purchase. It would have been nice if they offered me a comparable product for a similar price, but no big deal. I've always...
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 7  Customer Support
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by Online Shopper, May 21, 2012

Only real reason I bought from MooseJaw was that you all had a product that other's were sold out of... obviously you all had more than other sites. However when I contact support, I don't mind the "fun" you all may inject into it, but a serious...
Overall Rating: null  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Jules, May 21, 2012

I haven't tried my sneakers yet because I got sick. So I don't know how they fit but they look good in the box.
Overall Rating: 6  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 7  Customer Support
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by Zack, May 21, 2012

Vibram Bikilas didn't fit.
Overall Rating: 2  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 5  On time delivery
Customer Support: 5  Customer Support
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by Anne, May 21, 2012

The items I ordered were not what I expected, the material it is made with is very different from what I thought it would be. And the items were suppose to be delivered to my Mom & not me. So now I have it here & she lives far away & I don't know...
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by erdavi, May 21, 2012

All is very good!
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by jc, May 21, 2012

free shipping does not include Alaska. if this is considered a Sarah palin tax, I am ok with that
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