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wine.com Report Card & Customer Reviews

Ratings Report Card

wine.com

Rated by
50,000 customers
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 9.4On Time Delivery
  • Customer Support: 8.9Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 97% 93%
Neutral - - 3%
Negative - 3% 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 6  Customer Support
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by Berwyn Bill, May 23, 2012

First purchase. Have no yet tasted the delivered wines. But am inerested in using this more if I can continue to receive favorable treatment regarding shipping costs.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by winestopsmewhining, May 22, 2012

Excellent experience. Very fast delivery. Delivered as predicted by site. Bottles well packaged. UPS guy actually dropped the package and it did not break. Very impressed with the whole experience. I even joined one of their wine clubs. I cannot...
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 21, 2012

Wine.com needs to make the size of the bottle more obvious. I thought I purchased 4 regular bottels of wine when in fact I purchased 3 regular sized bottles and one sample bottle. For the price I paid I didn't realize one was a sample size.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Irish, May 14, 2012

nice selection good value
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 6, 2012

A great site, that is easy to navigate, find great wine and easily make a purchase. Delivery is fast and they pack the bottles every well.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 6, 2012

The one-time shipping payment for the year is a very good idea.I continue to search for Vernaccia of San Giminagno but without success.Expanding your selection of Austrian wines would be appreciated.
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by haroldpohl, May 6, 2012

I haven't tried this Gigondas yet but it was easy and convenient to order it from wine.com and it arrived surprisingly quickly. I only wish there were a way to get more detail understanding of the vintages of the Southern Rhone from wine importers....
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Apr 29, 2012

Fast delivery! Efficient ordering.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by JS, Apr 23, 2012

Great Pricing. As long as shipping is 99 cents....
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Apr 23, 2012

Prices seemed too high this time.
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