Home > wine.com

wine.com Report Card & Customer Reviews

Ratings Report Card

wine.com

Rated by
50,000 customers
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 8.8Customer Support

Customer Certified
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 97% 98% 96%
Neutral - 1% 2%
Negative 3% 2% 2%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
Read full review

by Online Shopper, Nov 27, 2009

None
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by Frisky, Nov 26, 2009

I appreciate your service and will continue to use you in the near future. Keep up the good work, you seem you have your process down pat!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
Read full review

by Online Shopper, Nov 25, 2009

I was satisfied with the promptness of receipt of my order and the 1 cent shipping was great.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by Online Shopper, Nov 24, 2009

Wine.com is the best on-line wine retailer. The site is very user friendly, the products and ratings and methods of sorting products is the best. I stopped ordering through others and now rely wine.com.
Overall Rating: 1  Overall Rating
Would shop here again: 4  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 4  Customer Support
Read full review

by RGF, Nov 23, 2009

Product arrived several days late. I ordedered the product a month early to ensure on-time delivery. It took me 2 calls over 2 days to get the order sent out. I was assured that the order would still make it on time which was a false statement.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
Read full review

by Tiben, Nov 23, 2009

The only issue about wine.com is knowing to which states wine can be shipped. It seems to vary from time to time
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
Read full review

by allevening, Nov 23, 2009

Wine.com is the best source for wine on the internet. I wouldn't buy from anywhere else, and I frequently tell others about Wine.com.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by Fritz, Nov 22, 2009

I have ordered several times from wine.com, and I have always been pleased with the results.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by Wine Guru, Nov 21, 2009

Great Service. For the past two years I've bought all my wine cellar selections from Wine.com and got Frequent Flyer miles too!
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
Read full review

by eimeria, Nov 17, 2009

A few places of the wine.com web site can be confusing especially when checking out with the mailing address and credit card payment pages. But I was able to figure it out and the wine was delivered on time for each case I've ordered so far.
  1   |   2   |   3   |   4   |   5   | …

 
 
Shop for