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Bloomingdales.com Report Card & Customer Reviews

Ratings Report Card

Bloomingdales.com

Rated by
50,000 customers
  • Overall Rating: 8.3Overall Rating
  • Would Shop Here Again: 8.1Would Shop Here Again
  • On Time Delivery: 8.5On Time Delivery
  • Customer Support: 8.2Customer Support
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive - 85% 83%
Neutral - 10% 11%
Negative - 5% 5%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Tameeky, May 13, 2012

Great place to shop and now has Rewards program too!
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by faery14, May 10, 2012

Your customer service follow up was beyond my expectations. Canadian retailers beware...
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by just me, May 10, 2012

wonderfull place to shop at thanks
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Dolfan23, May 10, 2012

Good experience overall. Got what I wanted at a price I wanted and on time.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by MARYFLORITA, May 10, 2012

THE SHIPPING ASPECT OF THIS ORDER WAS THE WORST I HAVE EVERY EXPERIENCED. THE PACKAGE WAS RETURNED WITHOUT AUTHORIZATION...THE NEXT TIME THE GLASSES WERE BROKEN AND I SPENT 90 MINUTES ON THE PHONE TRYING TO STRAIGHTEN THIS MESS OUT....
Overall Rating: 6  Overall Rating
Would shop here again: 4  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by EW, Apr 30, 2012

Would like to option to "Chat" on-line when there's a problem with ordering from their website.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by jm, Apr 24, 2012

When Bloomy's was in Boston, I visited the store quite often so appreciate the opportunity to continue the relationship.I find that customer service is highly stressed and I definitely approve of that fact as a former (now retired) Customer Service...
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 7  Customer Support
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by Online Shopper, Apr 24, 2012

Purchase was Borgase cosmetic only available at Blooimingdale's.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 6  Customer Support
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by Online Shopper, Apr 24, 2012

ordered gift card. never came. hard to get support with computerized telephone. was told to wait. then still never came so they re ordered and 2 months later, still not here. i am beyond frustrated and will now cancel
Overall Rating: 6  Overall Rating
Would shop here again: 3  Would shop here again
On time delivery: null  On time delivery
Customer Support: 6  Customer Support
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by Online Shopper, Mar 24, 2012

I purchased at a store versus online.
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