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Hickory Farms Report Card & Customer Reviews

Ratings Report Card

Hickory Farms

Rated by
175,000 customers
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.3Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 94% 95% 96%
Neutral - 2% 2%
Negative 6% 3% 2%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 2  Customer Support
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by DC, Nov 24, 2009

Coupon worked on one screen, then went away on next screen. Ordered item, then got note it was not in stock. Shouldn't this be know at time of order?
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Joy, Nov 23, 2009

Again, Hickory Farms did not disappoint! The gifts I purchased are already consumed & that was only 3 days ago! Thank you for the ease of ordering, tracking & keeping your word on delivery times. My family & friends love you!
Overall Rating: null  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 21, 2009

This was a gift so I didn't get to see the product. I contacted who the gift went to this evening and they were pleased with the items.
Overall Rating: 3  Overall Rating
Would shop here again: 4  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 5  Customer Support
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by Online Shopper, Nov 18, 2009

DO you what you say and ship on time.
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 16, 2009

Had a packaging problem with the nuts but was impressed how easily it was handled.
Overall Rating: 6  Overall Rating
Would shop here again: 4  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Randu, Nov 9, 2009

placed the order on 11/5 after being assured by customer service and confirmed with me that delivery will be done by Saturday, since it was very important to be delivered on Sat and not any day after. It was for the reception. very very...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 9, 2009

Always receive what a I ordered and always on time delivery. Excellent Service.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 8, 2009

Product appears to be much smaller than purchases in the past. Less value for the cost.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by cabuyer, Nov 3, 2009

Hickory Farms has always gone beyond expectations on the quality of their products. I am proud to give a Hickory Farms gift to friends and family.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Breeze, Nov 2, 2009

you guys do a great job
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