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Tory Burch Report Card & Customer Reviews

Ratings Report Card

Tory Burch

Rated by
1,000 customers
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 8.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 87% 77% 85%
Neutral 6% 7% 5%
Negative 8% 16% 10%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 7  Customer Support
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by Online Shopper, May 22, 2012

The item that I bought went on sale 14 days after I bought it, I was disappointed since they didn't give me an adjustment - The customer should be able to get an adjustment longer especially when you do it online since you would have received it...
Overall Rating: 9  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 22, 2012

I love Tory Burch's design and I know I'm buying a quality product whenever I purchase her merchandise.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, May 22, 2012

I apparently like the shoe or I would not have ordered so many through the years
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by DJ KK, May 22, 2012

Love it!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Connie, May 22, 2012

Love the flip flops
Overall Rating: 6  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 9  Customer Support
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by chanel99, May 21, 2012

this is the second time I ordered something and when the delivery came only one of the items were delivered. I didn't recieve any notification telling me otherwise. i had to call and ask what happen to the other items to be told there's no more in...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by hjh, May 19, 2012

Was SO impressed with my Reva flats!! LOVE them! They are perfect! :)
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 18, 2012

I love Tory. My collection is exceptional. I purchased some items for my mom for mother's day. My mother was ecstatic with her new summer bag and flip-flops. I would appreciate more coupons and incentives considering that I am a valued customer.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 18, 2012

You were out of stock on the product I really wanted but my second choice worked out. Do wish your shoes came in wide widths and clothing line had petite options up to large (size 12 - 16) sizes.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Nicole, May 18, 2012

Great shopping experience and such a great product!
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