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Motorcycle Superstore Report Card & Customer Reviews

Ratings Report Card

Motorcycle Superstore

Rated by
150,000 customers
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.7Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 93% 93% 92%
Neutral 2% 2% 3%
Negative 5% 5% 5%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by nicedave777, Nov 26, 2009

nice price , items exactly as describe , fast shipping and good customer service thanks
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by vtx, Nov 26, 2009

Great prices on tires and quick delivery.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Autogyro, Nov 26, 2009

Good product,extra fast delivery
Overall Rating: 4  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 2  On time delivery
Customer Support: null  Customer Support
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by dirtbike, Nov 26, 2009

i was promised 4-5 day delivery. it has been 13 days since i ordered. and will be 20 days until it arrives according to order tracking. good thing this is xmas gifts. wont order here if i am in a hurry. they are cheap but deliver slow
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Waynebo, Nov 26, 2009

I still have yet to use the jacket for what I bought it for, but it fits great, got here on time, no hassles yet.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by glum, Nov 26, 2009

They always have the products that I am looking for. If I cannot find a product that I am looking for, I know that Motocycle Superstore will usually always have it. Would like them to offer more promotions on shipping and maybe coupons via emails.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by hollywood, Nov 26, 2009

very smooth transaction @ fast shipping
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by trooper, Nov 26, 2009

Great service, quick delivery
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by BUD, Nov 26, 2009

the back of the plow could use a few more weilds on the bottom the seam split appart between weilds
Overall Rating: 6  Overall Rating
Would shop here again: 4  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by grape putter 1, Nov 25, 2009

I contacted customer support with a remark and a questio. The question was will I recieve a helmet bag with ourchase as I do when I buy direct from Bell? I recieved no answer to date. Other than that I am quite happy with the entire process.
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