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AceCanopy.com Report Card & Customer Reviews

Ratings Report Card

AceCanopy.com

Rated by
250 customers
  • Overall Rating: 8.3Overall Rating
  • Would Shop Here Again: 8.3Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 96% 90%
Neutral - - 1%
Negative - 4% 9%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by b and b, Nov 28, 2009

will install canopy next week. happy with order
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 25, 2009

very good
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by tjblpn, Nov 17, 2009

love the canopy! great deal for the price. easy to put up! would recommend it to others
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Wizz, Nov 11, 2009

They did a nice job , Kept me informed and delivered in a timely manor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by bird, Nov 2, 2009

speedy service
Overall Rating: 8  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 5  Customer Support
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by Online Shopper, Nov 2, 2009

My only complaint is that there was NO instruction page whatsoever packed with my order. Assembly took alot longer than it should have since there was no diagram or hint whatsoever of how the frame went together.
Overall Rating: 1  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 1  Customer Support
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by pissed off, Oct 28, 2009

i ordered a white canopy recieved a gray one .i called to have the right one sent yor order guy ricky would not do anything to help he was rude would not send pick up order one my fourth call i talked to jasmin she was better.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Thomas H Brown Jr, Oct 17, 2009

The assembly instruction sheet needs help. It's not crisp enough and should be re-done.
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 16, 2009

2x4 ft order delivered by 40ft semi truck. Seemed somewhat difficult to maneouver on narrow country roads. Trucking company was great. Not their fault that road conditions were not optimal.
Overall Rating: 8  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by issy, Oct 11, 2009

I have the product but have not put it up yet.
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