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American Musical Supply Report Card & Customer Reviews

Ratings Report Card

American Musical Supply

Rated by
50,000 customers
  • Overall Rating: 9.4Overall Rating
  • Would Shop Here Again: 9.4Would Shop Here Again
  • On Time Delivery: 9.6On Time Delivery
  • Customer Support: 9.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 92% 96% 96%
Neutral 4% 3% 1%
Negative 4% 1% 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by JJVR, May 23, 2012

Keep up the good work guys.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by PG-Godizgr8, May 22, 2012

My experience has been great and continues to be. If I had one thing to critique, I think if a sticker or some sort of LARGE PRINT note stating tonot throw away any packaging until the 45 days is done.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 21, 2012

Another great experience from American Musical Supply, I love this site!!!
Overall Rating: 1  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 7  Customer Support
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by Fuzzy, May 21, 2012

Terrible experience. A hold was placed on my Paypal Balance for several days therefore I couldn't use my own money. The Order was Cancelled due to the Scratch and Dent Item no longer being available. Need to keep better track of inventory. No Offer...
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Smitty, May 20, 2012

Great company with very good customer service. I highly recommend them to my musical friends!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by guy that bought an amp from AMS, May 19, 2012

I called to asked about an amp that was a scratch and dent item. They told me it was in perfect working condition. When it came I was expecting it to be all beat up, but it only had one tiny little tear in the tolex on the bottom. So, I'm well...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by GREG, May 18, 2012

WITHOUT AMS I WOULD NOT BE WHERE I AM AS FAR AS MY STUDIO AND MUSIC CAREER.THANK YOU VERY MUCH AMS.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Aldy Istamar, May 18, 2012

It's very nice that American Musical Supply can actually get a phone teleconference verification for the billing issue due to my credit card is issued in my home country which can't make an online verification.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, May 18, 2012

Quality People Product @Service
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 17, 2012

I have had good experience from American Musical Supply. Still waiting for my order - no news is good news????
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