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Vanns.com Report Card & Customer Reviews

Ratings Report Card

Vanns.com

Rated by
25,000 customers
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.4On Time Delivery
  • Customer Support: 8.9Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 97% 96% 96%
Neutral - - 1%
Negative 3% 4% 3%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by W4FPN, Nov 23, 2009

Highly please with the CD player and the service.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Cowboy, Nov 23, 2009

The speakers boxes you shipped them in were in very poor condition. I am worry about damage, because they won't be installed for ten days, due to the fact they are going in a new home.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Shamrock, Nov 23, 2009

This was the first time dealing with Vanns and I was very pleased with the whole transaction. It couldn't have been any easier. Thanks!
Overall Rating: 8  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 1  Customer Support
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by saletr, Nov 23, 2009

I charged the battery per the instr. After taking only 25 pictures th battery meter lost 1 bar. There are 3 bars on the meter indicating I would only get 75 pictures per charge. Emailed Vanns they said they cannot help me. Told me to contact...
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by bigjohn, Nov 22, 2009

A great internet shopping experience. Prompt shipping and excellent communication.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 3  On time delivery
Customer Support: 10  Customer Support
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by W. Harris, Nov 21, 2009

Vann's personnel were SUPER! Roadway (YRC) lost the first order. ALL communications with YRC regarding the first shipment were initiated by myself and the customer service staff at Vann's. I was very dissatisfied with YRC, especially our local...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by ced, Nov 21, 2009

Great service
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by sportsfoto, Nov 20, 2009

Easy to navigate website, exceeded my expectation on delivery, price was very competitive, were very helpful after I gave incorrect credit card information, very good followup on order status. I highly recommend Vann's
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by b1bjimbo, Nov 20, 2009

Best price I could find anywhere. Seemed too good to be true, yet wallah!! Products delivered on time and new out of the box. Very satisfied.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Lynn, Nov 18, 2009

I am very pleased with the entire transaction. The price was good, free shipping, no tax, and a great product. I will definitely use Vann's again. The shipping company driver was great too. He brought the TV into the house for my wife, and was very...
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