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Christianbook.com Report Card & Customer Reviews

Ratings Report Card

Christianbook.com

Rated by
1,000,000 customers
  • Overall Rating: 9.4Overall Rating
  • Would Shop Here Again: 9.4Would Shop Here Again
  • On Time Delivery: 9.5On Time Delivery
  • Customer Support: 9.3Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 98% 98% 97%
Neutral 1% 1% 1%
Negative 1% 1% 2%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Diane, May 23, 2012

Thank you for your quick and efficient handling of my order. It was a pleasure doing business with you.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Darla, May 23, 2012

You have a large selection to choose from at reasonable prices.
Overall Rating: 6  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Happy, May 23, 2012

I am very satisfied with the help and courtesy of the person I spoke to regarding the items shipped that were not as shown in the catalogue. They were very quick in replacing the items.
Overall Rating: 8  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 6  On time delivery
Customer Support: null  Customer Support
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by slow delivery, May 23, 2012

The books I ordered were on back order. i received this email several days before my order arrived. I was beginning to thing my order got lost.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 23, 2012

Thanks for the email. I had forgot I had ordered anything, so I went out to look and there the package was!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Hope4theheart, May 23, 2012

Every book I've ordered has always be gift quality. Unlike some online sales; the books look and feel as if just off the press with clean pages that are never yellowed. It's evident they store their inventory properly.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Rita, May 23, 2012

I was very pleased with the items purchased. They were delivered in a timely manner which was ordered on a Friday and delivered to me by Wednesday of the next week.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Mich, May 23, 2012

I love everything about Christianbook.com
Overall Rating: 10  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 23, 2012

The products came just in time for a workshop I was conducting and I was able to use them in my presentation.
Overall Rating: 10  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 23, 2012

My "only" issue was downloading the 2 ebooks. This seems to be an Adobe problem & the phone rep gave me contact info for Adobe.I tried for 45 min to work with Adobe without success.Adobe does not download to Mac Lion & I could not even get to...
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