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DiscountCell Report Card & Customer Reviews

Ratings Report Card

DiscountCell

Rated by
10,000 customers
  • Overall Rating: 8.5Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.5Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 86% 92%
Neutral - - -
Negative - 14% 8%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 4  On time delivery
Customer Support: null  Customer Support
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by Nosh, Nov 7, 2009

Delivery was very sloooow! Product (purchased with 3 dots) should have been advertised with 2 dots. Product (used cell phone) worked.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Beachj, Nov 1, 2009

This was an exceptional purchasing experience. Quality was better than expected.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by varmint, Oct 26, 2009

The plastic clip I ordered did not have the magnet installed in it allowing my Blackberry Tour to go into "sleep mode" when placed in the clip.Nowhere does the description for this plastic clip note that it does not have the magnet.I am pleased...
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, Oct 26, 2009

I ordered a Holster with Swivel Belt Clip, thre of them and, one arrived broken. I contacted company by phone and they directed me to return my item via internet.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, Oct 24, 2009

The process was fine but the product was not as functional as expected. I don't know how the return process will turn out, but I trust it will be fine.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by tabby, Oct 13, 2009

I've purchased from DiscountCell in the past and will continue to do so. Their products are very reasonably priced and received in a timely manner.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by BHelms, Oct 12, 2009

DiscountCell had the cheapest shipping option available and the shipping was fast. This is what sold me. The low shipping cost sold me over other sites.
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 6  Customer Support
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by prosound69, Sep 27, 2009

The phone case looks good and holds the phone just fine BUT there was a metal tip on the clip that broke on the second day already and the material is already tearing away. That part looks very poorly put together.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 5  On time delivery
Customer Support: null  Customer Support
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by gibbs, Aug 31, 2009

The charger that I ordered was supposed to be compatible with my LG Rhythm phone. It wouldn't charge the phone at all. So now I either have to go through the hassel of sending it back at my expense or just eat the $20 I spent. I won't do this...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by mmoerles, Aug 30, 2009

Thank you for your service. I will use it again.

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