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Jones New York Report Card & Customer Reviews

Ratings Report Card

Jones New York

Rated by
2,500 customers
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.7Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 88% 92% 88%
Neutral 4% 3% 6%
Negative 8% 5% 6%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Horselover, Nov 25, 2009

The color of the turtleneck was listed as "Sugar" I thought of white sugar. what I got was a light brown sugar color. I would never have ordered this t-neck if I had know that was the color. The picture looked white.
Overall Rating: 6  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 24, 2009

The dress had snaps missing and was frayed on the strap. This shouldn't be the case for the cost of the dress.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 23, 2009

The shirts are great...it is the body that is too big :)
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 22, 2009

I love the dress!
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by happyone, Nov 17, 2009

I love JNY and love sale prices that help me afford them.
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 17, 2009

Clothes were too large - but that is not Jones fault.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by BorntoShop, Nov 17, 2009

Great quality. Good prices
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by ER, Nov 17, 2009

I always appreciate JNYs attention to detail. Great product, great service.
Overall Rating: 7  Overall Rating
Would shop here again: 4  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by traveller, Nov 15, 2009

It was a good experience to shop online with Jones New York, but the product was too skimpy and did not fit right.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 4  Customer Support
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by karenina, Nov 14, 2009

i asked for a duplicate packing slip in order to exchange 1 item..still have not rcvd. this.mise le meas anna brady-item was pants-please rush.thanks anna brady
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