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Hammacher Schlemmer Report Card & Customer Reviews

Ratings Report Card

Hammacher Schlemmer

Rated by
10,000 customers
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.7Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 88% 89% 90%
Neutral 2% 3% 3%
Negative 10% 8% 7%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 19, 2012

first order wait on another one or two
Overall Rating: 5  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by fiberglassbob, May 19, 2012

Purchased a walking liberty coin wrist watch. Very unhappy with the quality of the obverse (top) side of the coin. I expected wear on a 80 yr. old coin but this was very excessive. Face of the coin is very dirty, almost black. Cleaning of the coined...
Overall Rating: 2  Overall Rating
Would shop here again: 4  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 4  Customer Support
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by Churl, May 19, 2012

I am pleased the baby item I ordered turned out to be availoable after all. I am extremely displeased that the gift item was erroneously sent to me instead of to the specified recipient. I am finally getting it to UPS today due to long, long...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 19, 2012

Received product but won't need it for another month so haven't tried it yet.
Overall Rating: 5  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 6  On time delivery
Customer Support: null  Customer Support
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by Carl, May 19, 2012

Charging $16+ to send a 2 oz wallet is ridiculous. Sending it in a Priorty Mail envelope is only $5 and they pay for the packaging. But really shipping should be free. LL Bean always ships for free; amazon does on most orders over $25 and Apple...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Mark, May 19, 2012

Have not used it yet....
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, May 19, 2012

very pleased...thank you.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Bobbie, May 19, 2012

My husband and I both experience low back pain and the products we ordered focuses healing and supports the back and neck wonderfully.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 18, 2012

I do not mind doing a survey but this survey is way too long...I have answered a couple in the past but will not answer another one in the future.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by 53351z, May 18, 2012

I was very satisfied with my order. The quality of your products are worth spending a little more.
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