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The Sports Authority Report Card & Customer Reviews

Ratings Report Card

The Sports Authority

Rated by
275,000 customers
  • Overall Rating: 8.5Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.3Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 91% 90% 88%
Neutral 3% 3% 3%
Negative 6% 7% 8%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 22, 2012

Customer satisfaction is clearly important to Sport Authority. I feel really good about my purchase and will continue shopping with them.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 22, 2012

was very happy at how fasr the order arrived.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, May 22, 2012

Perfect
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by cinco, May 22, 2012

Quality was as expected and I will use Sports Authority again.
Overall Rating: 1  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 4  On time delivery
Customer Support: 7  Customer Support
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by Online Shopper, May 22, 2012

I ordered sports equipment for my son hoping that it would come in time for his competition. The package was delivered the day of his test, except that I was sent something that I didn't order. But I did get right on the phone and the attendant...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by mannix, May 21, 2012

This buying experience was top shelve. The product was delivered on time and in excellent condition. I will be making additional purchases in the future. I will be recommending others to do the same.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Workin' Out, May 21, 2012

I had heard of The Sports Authority, but have never bought anything from them before. I was highly satisfied with what I purchased and will purchase from them again....soon!!
Overall Rating: 10  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, May 21, 2012

Product was just what I wanted for my wife. She was very happy and pleased with the product. A great mother's day gift! Would like to purchase the same product from your company but in a different color if you had them availiable.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Laurel, May 20, 2012

One of two places on the Internet I could find the product. I got awesome promotional deals which made it far cheaper than the other website, and it was delivered the next day even though I chose two day shipping. Overall extremely satisfied!
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by BD, May 20, 2012

I have been looking for under armour t-shirts for my son at a reasonable price, And finally after weeks of shopping around, at sports authority, i found what he wanted at a reasonable price. All the items arrived on time and the tshirts made my...
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