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The Sports Authority Report Card & Customer Reviews

Ratings Report Card

The Sports Authority

Rated by
250,000 customers
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.4Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 90% 89% 90%
Neutral 5% 6% 4%
Negative 5% 5% 6%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by duckadoo, Nov 21, 2009

thank you...I miss having your store in my neighborhood...it closed this year
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by my 7 pets, Nov 21, 2009

I liked their website & the shipping on North Face products was free which helped alot.Their prices were compararable.
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, Nov 21, 2009

We haven't open the boxes yet, because these are XMAS gifts. David
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by NJmom, Nov 21, 2009

the representative I spoke with on the phone went the extra step to complete the transaction to my satisfaction!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Bobw, Nov 20, 2009

Very please with the purchase.
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 5  On time delivery
Customer Support: 5  Customer Support
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by Online Shopper, Nov 20, 2009

I AM UPSET THAT I COULD NOT PURCHASE THE ITEM I ORDERED IN THE STORE AND THUS HAD TO INCUR SHIPPING CHARGES - ALREADY ADDRESSED WITH SPORTS AUTHORITY...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Blsquirrel, Nov 20, 2009

I purchased a pair of shoes for work. New Balance black crosstrainers. I have always bought them at Sports Authority; no one else carries them.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by kim, Nov 19, 2009

I wanted to cancel one hour after i put in my ordered. Instead I received my oeder. Now I have to send them back. Thanks anyway.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by BRAVO77, Nov 19, 2009

AWSOME
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Stan, Nov 19, 2009

Keep up the good work. Other organizations should be as good then we would buy more through the internet.
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