Appliance Zone Report Card & Customer Reviews

Ratings Report Card

Appliance Zone

Rated by
10,000 customers

  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.6Customer Support

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Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 93% 92% 92%
Neutral 3% 2% 3%
Negative 4% 5% 6%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by saj, Nov 20, 2009

I recommend to all for shop for your Appliance parts from Appliance Zone.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by leadfoot, Nov 20, 2009

Product arrived very fast. Would definately recommend to others.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Sir Cosmo Topper, Nov 20, 2009

I will surely use ApplianceZone again and will recommend to others. My only beef is the length of the Bizrate survey when I checked out. It really pushed the limit of becoming annoying.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 5  On time delivery
Customer Support: 5  Customer Support
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by dickie, Nov 20, 2009

not bad
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 7  On time delivery
Customer Support: null  Customer Support
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by Seaweed, Nov 20, 2009

I really thought I was getting the whole "kit" of parts when I ordered something called a "freezer divider assembly." Better names and better ties to similar products would be good.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by stovetop plumber, Nov 20, 2009

I accidentally initiated the chat box while searching for a stove part. The chat person found my part number within seconds and I ordered directly from the site. Couldn't have been easier!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by mrnash, Nov 20, 2009

very quick service and delivery. Thank you, Gary
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Dushka, Nov 20, 2009

Excellent help with the information on the item before purchase, fast ship and item as expected.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by maradon1, Nov 19, 2009

I didn't realize, that I had to pay restocking fee, besides return postage. This will affect future orders.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Philsogood, Nov 19, 2009

Best prices that I could find. The special discounted price on one of the parts was quite pleasing.
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