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Appliance Zone Report Card & Customer Reviews

Ratings Report Card

Appliance Zone

Rated by
25,000 customers
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 9.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 87% 94%
Neutral - - -
Negative - 13% 6%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 23, 2012

Customer Service rep (Jill) was extremely knowledgable and helpful.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Tommy, May 23, 2012

Everything went down perfectly.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 21, 2012

The part was very resonably priced and delivery and expectations were met with great satisfaction. Thank you!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by k-jun, May 20, 2012

Excellent on-line assisstance. Product arrived alot sooner than expected. I only stated I would be returning the product because it is recyclable.
Overall Rating: 3  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 3  Customer Support
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by Online Shopper, May 13, 2012

The replacement filter does fit but it is not listed as a substitute for the OEM # I asked for. And, I'm confident is not the "right" part.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by George E, May 11, 2012

Fine company, very reliable.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by cj, May 7, 2012

This experience was awesome -- far exceeded my expectations. Great customer support and service. Great prices and fast shipping!
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 1, 2012

i recieved a second order in error and so far i have not recieved any help after 3 attempts to get my second charge off my visa. i only reordered because they had cancelled my order and then told me to reorder--then the part showed up within...
Overall Rating: 7  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 7  Customer Support
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by Online Shopper, May 1, 2012

Price match with less expensive product was handled a little fuzzy, but other than that it went well.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by BK, May 1, 2012

Chats were professional and friendly as well as informative, took time to answer all concerns
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