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smartsubs Report Card & Customer Reviews

Ratings Report Card

smartsubs

Rated by
100 customers
  • Overall Rating: 7.6Overall Rating
  • Would Shop Here Again: 7.0Would Shop Here Again
  • On Time Delivery: 7.6On Time Delivery
  • Customer Support: 7.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive - - 67%
Neutral - - 13%
Negative - 100% 21%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 5  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: null  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 2, 2009

Too easy to fall into the trap of auto subscription. Not good.
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 1  On time delivery
Customer Support: null  Customer Support
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by AV, Oct 14, 2009

Need to communicate with the customer more or with a call when orders cannot be delivered on time.
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 6  Customer Support
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by spook1234, Oct 7, 2009

they should have contacted me by either land line or email stating they were having problems with their supplier
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Izzy, Oct 3, 2009

The product was delivered in a timely manner and I am 100% satisfied with my purchase and the process.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by sessizlik21, Sep 24, 2009

Thanks, good quality and fast shipping, also a fair seller.
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Norry, Sep 19, 2009

I called the company and the person said that they had a delay and I will receive that item next week. So, I am worried but may be relaxed if it arrives.
Overall Rating: 5  Overall Rating
Would shop here again: 4  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 3  Customer Support
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by jlc, Sep 18, 2009

DId not like the free subscription. It would not let me cancel without calling and it was hard to find the contact info to do so.
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Sep 18, 2009

I didn't like getting a subscription to Real Networks.

 
 
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