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Orvis Report Card & Customer Reviews

Ratings Report Card

Orvis

Rated by
125,000 customers
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 9.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 93% 91% 91%
Neutral 4% 5% 4%
Negative 4% 3% 5%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 23, 2012

Orvis has great products!
Overall Rating: 7  Overall Rating
Would shop here again: 3  Would shop here again
On time delivery: 7  On time delivery
Customer Support: null  Customer Support
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by Bugs, May 23, 2012

The pants did not fit''sloppy legs, not high enough rise, which gave an odd fit around the waist.
Overall Rating: 8  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 22, 2012

Loved the dress, but it is too short waisted. Wish the bodice was about 3 inches longer. Very speedy delivery!
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 9  Customer Support
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by Dougie, May 22, 2012

I do not like the payment of a flat fee of $20.00 Most companies give freeshipping. ie L.L.Bean.This shipping fee just boosts up the value of the item. Sometimes it isjust not worth buying the item.Thank you,D.G.Mason
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by TimD, May 22, 2012

Always a pleasure dealing with Orvis, and they have the greatest packable hats. So much so, I had to buy them for four friends. (I have 2)
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 7  Customer Support
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by Online Shopper, May 21, 2012

Item #UG2L9E-51 was ordered however I received item #UG2L9G-51. The item I ordered was on sale for $9.95. To return it Orvis would debit me $6.95. That's not good business sense, so I kept the item shipped.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Angie, May 21, 2012

I have always enjoyed shooping from Orvis, via catalogue or at their store.
Overall Rating: 10  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 7  On time delivery
Customer Support: null  Customer Support
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by JP, May 20, 2012

Coat looks the same as pictured with the exception that rather than a flannel liner, the flannel on the inside of the coat is printed on the wool. Arrived on time and looks to be of high quality. No zipper, which may be a problem on windy days in...
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 3  Customer Support
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by Online Shopper, May 20, 2012

The cost for shipping was higher than most online retailers. I place two orders the same day and paid shipping for both because I was unable to get through/speak with a customer service rep. (Both orders were placed w/in an hour of each other.)...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Honey, May 20, 2012

Orvis products are always first class!
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