Home > Orvis

Orvis Report Card & Customer Reviews

Ratings Report Card

Orvis

Rated by
125,000 customers
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 9.1Customer Support

Customer Certified
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 90% 90% 92%
Neutral - 4% 3%
Negative 10% 6% 5%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by JORE1944, Nov 21, 2009

This is my first purchase of Orvis products. Orvis is pricey, but the customer service is excellent and I am sure that the quality is as well. Shipping/delivery was better than anticipated.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by nkymojo, Nov 21, 2009

Overall, Orvis has continually met my expectations for quality clothing, reasonable costs plus prompt delivery.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by Ida, Nov 21, 2009

Always excellent products and service.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: null  Customer Support
Read full review

by Angie, Nov 19, 2009

I ordered orvis tough chew dog bed on oct 27 online and it was said to be available on nov. 3. Is was not, Bed was finally shipped nov.13 and arrived on nov.17. Bed size is not the same as stated online and not enough fill. will contact orvis.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
Read full review

by Online Shopper, Nov 16, 2009

The crate was actually nicer than expected.
Overall Rating: 8  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
Read full review

by LuLu, Nov 15, 2009

The items are gifts; I can't tell if either will be returned. I am unsure if the fit will be satisfactory. The cardigan seems tight in the sleeves; the waistband of the skirt looks like it may not wear well.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 10  Customer Support
Read full review

by Jackie, Nov 14, 2009

Your sales are great, very high quality merchandise, supurb customer service, highly satisfied.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
Read full review

by Bill, Nov 12, 2009

I LOVE ORVIS!!! Prices are a little high though...
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by Davey C., Nov 9, 2009

unfortunately the jacket i ordered when washed and dried according to the label instructions, shrank and no longer fit properly. i have returned the garment and ordered the next larger size. customer service was most helpful.
Overall Rating: 7  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 7  Customer Support
Read full review

by undaunted, Nov 9, 2009

I ordered two blouses in two sizes. One came but it was a little tight. I was relieved the second one would be coming separately. It arrived but....it was the SAME size. When I called to get the correct size it had sold out. I was very...
  1   |   2   |   3   |   4   |   5   | …

 
 
Shop for