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UMIDirect Report Card & Customer Reviews

Ratings Report Card

UMIDirect

Rated by
100 customers
  • Overall Rating: 6.9Overall Rating
  • Would Shop Here Again: 7.3Would Shop Here Again
  • On Time Delivery: 7.7On Time Delivery
  • Customer Support: 6.6Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 100% 76%
Neutral - - -
Negative - - 24%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Lisa P., May 18, 2012

i bought and XL..same size my husband had from CK Wear and the UMI Direct were a bit tight over the back and under the arms that i won't be able to try them and hopefully washing them won't shrink them more. i now just ordered 2 more but in 2XL. i...
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 5  Customer Support
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by Becky, May 2, 2012

You shipped my 2- shirts , but not my pants and the invioce didn't say when or if you were going to ship them,BUT YOU CHARGED ME FOR THEM, so please either credit me back the amt. or ship them, thank you
Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by bigsteve, Apr 11, 2012

one item came not ordered seversl did not fit one size smaller nut not their fault we probably were one size larger
Overall Rating: 2  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Online Shopper, Mar 26, 2012

Purchase was to be delivered 3/15 but arrived today, 3/26. Tracking information was not adequate. I am not at all happy with this company. The product I ordered was not in stock and I guess they must have ordered it just for me.
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Joe Frisina, Mar 23, 2012

Great product that is often difficult to find in conventional stores, big box stores, and many internet sites. I plan on placing another order tomorrow Saturday the 24th of March. I have recommended your products to co-workers, and aquaintances....
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Mar 10, 2012

swell service and products
Overall Rating: 1  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Mar 10, 2012

Even though the size was marked as LARGE - one I had ordered, the tag inside the garments was incorrect, thus the garments were too small.At present I'm awaiting a return label so the garments can be returned for a credit.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Feb 25, 2012

The Henley's are ok, but at a very good price.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Corvette, Feb 24, 2012

As I noted on my e-mail, I was told the items had been shipped and when to expect deliver. The day before I expected delivery (which was also later than originally expected), I was sent a notice that the items were not even...

 
 
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