ReplaceMyContacts.com Report Card & Customer Reviews

Ratings Report Card

ReplaceMyContacts.com

Rated by
2,500 customers

  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.6Customer Support

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Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 71% 93% 94%
Neutral - - 3%
Negative 29% 7% 3%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 2  Customer Support
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by Online Shopper, May 17, 2012

I don't receive my products.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Amy T, May 16, 2012

The website was very user-friendly.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 16, 2012

I haven't tried them on yet, but unless there is something wrong with the contacts themselves, this is a great, cheap way to buy contacts!
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 7  Customer Support
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by Innisfil, May 15, 2012

Good price and shipped in time
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Antoine, May 11, 2012

The contact lenses are for my sonHe did not try them yet.By ordering thru your web site I saved over 40% which is greatI recommand your web site to every one Thanks
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 10  Customer Support
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by BlindDave, May 10, 2012

I had received the wrong prescription. And I was immediately refunded my shipping charges and had an overnight shipment of the correct prescription was sent the same day! They also sent a free shipping label so I can return the wrong goods.
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 5  Customer Support
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by Online Shopper, May 10, 2012

no tracking info, had no idea when to expect deliveryrebate form not included, it took 3 calls to get someone who had the correct info about how to get the rebate form
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by becca, May 8, 2012

Great prices and fast shipping
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Diane, May 7, 2012

Easy transaction. Received the product within a reasonable timeframe. Everything appears to be in order
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Firsttimer, May 1, 2012

Great experience and planning on ordering my contact lenses again.
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