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ReplacemyContacts.com Report Card & Customer Reviews

Ratings Report Card

ReplacemyContacts.com

Rated by
1,000 customers
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.3Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.9Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 95% 95%
Neutral - 2% 1%
Negative - 4% 3%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Jeshwoo, Nov 20, 2009

Getting the rebate was more complicated than I anticipated. I still need to get more paperwork before I can even send in my receipt to receive the rebate.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Van, Nov 12, 2009

My order came wrong because of a mistake that Replacemycontacts made. I will not order from this company again. There are plenty of other contact companies out there for me to deal with.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Kim, Nov 11, 2009

They were the cheapest and quickest vendor to provide me contact lens. Also, their shipping rates were really cheap.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by Customer1, Nov 10, 2009

Site says that a rebate form will be sent with order, but it wasn't. I actually had to call customer service first before they would send me one. If they make a promise on the site, then they should DO IT
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by KB, Nov 10, 2009

Very very happy with my experience. I wish all companies ran as efficiently and professionally as replacemycontacts.com does.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 9, 2009

Great prices/delivered on time/great buying experience
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Rainie, Nov 7, 2009

I'm very pleased with the service I received from Replacemycontacts.com and plan to do business with them again.
Overall Rating: 9  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by frankd, Nov 7, 2009

I have used, and will continue to use, ReplacemyContacts.com as my primary provider of contact lenses. I am very pleased with the quality of their products and the competitive pricing they offer. I recommend ReplacemyContacts.com.
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 5  On time delivery
Customer Support: 7  Customer Support
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by TB, Nov 3, 2009

Shipping took considerable longer that anticipated
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by JessVo, Nov 2, 2009

Great, quick, reliable service. Will be my default contact orders.
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