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Birthday Express Report Card & Customer Reviews

Ratings Report Card

Birthday Express

Rated by
275,000 customers
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.5On Time Delivery
  • Customer Support: 9.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 99% 96% 95%
Neutral 1% 2% 2%
Negative - 2% 3%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Julie, May 19, 2012

Awesome products at an awesome price.
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 19, 2012

shipping costs were too high
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Lady Dee, May 19, 2012

I was very amazed and satisfied with my purchase; I will be shopping here again.
Overall Rating: 8  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 18, 2012

One item included in a "goody box" was a pack of stickers. Should have included enough sheets for 10 kids-- sold four in a pack... and I was 2 short. I needed to cut the sheets in half just to ensure I had enough for every kid. Not a big deal, but...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 18, 2012

Awesome products made for an amazing birthday party for my son!
Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 10  Customer Support
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by Barb, May 18, 2012

I definitely will buy from Birthday Express...however I wasn't happy that my delivery (even though my order was delivered on time) went from the UPS terminal to USPS.
Overall Rating: 9  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Trish, May 18, 2012

Shipping was a bit expensive but other than that everything else was great :) thank you.
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Keshia, May 18, 2012

everything went great! products arrived before I expected them to and there wasn't a single thing missing.. my only problem is that I have to exchange one item for a smaller size.. that's not any fault of birthday express. I love how great they are...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 17, 2012

Great service!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by mkcreagan, May 17, 2012

Great experience. Got here SUPER FAST!
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