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Dog Beds & Crates Etc. Report Card & Customer Reviews

Ratings Report Card

Dog Beds & Crates Etc.

Rated by
250 customers
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 8.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 91% 95%
Neutral - - -
Negative - 9% 5%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by John, Oct 25, 2009

Product arrived early.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Bustopher Jones, Oct 22, 2009

This vendor supplies a variety of options at competitive pricing, and provides very quick shipment and delivery. I am a repeat buyer, and not only purchase from this site, but also recommend it to others, and will continue to do so.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Lucky 2, Oct 21, 2009

Excellent product and customer service.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by mjbarrois2, Oct 18, 2009

Used it to travel to my Mom's house - very easy to travel with and she liked it so much that I am leaving it there for her puppy and will be purchasing another one/
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Lucky, Oct 7, 2009

I appreciated especially the customer support You5 service representative went to some trouble to contact the manufacturer and determine that the item I had ordered was not appropriate, and called me back with suggestions for replacement.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 6  Customer Support
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by Online Shopper, Oct 1, 2009

I love the "Canine Camper." I have a teacup yorkie and it is the only carrier that is small enough for her. I use it as a crate when I am not home, and am able to enjoy peace of mind, knowing she is safe.
Overall Rating: 9  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Kate in Las Vegas, Sep 28, 2009

These were the perfect size dog-crates to use when I relocated my cats across several states. I was able to fit a bed and litter pan in each crate (3 of them) and fit all crates in the back of my ventilated SUV. Thank you!
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 1  Customer Support
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by Online Shopper, Sep 20, 2009

1.Called 800 number, but did not get an answer. 2.Tried to track shipping, but order only said confirmed/processed, no tracking number, shipping date or arrival date. Nevertheless, package arrived quickly. Glad it was double boxed as box was damaged.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 6  On time delivery
Customer Support: null  Customer Support
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by Shelties, Sep 19, 2009

satisfied w/ Dog Beds & Crates except that delivery was a couple days later than they said. This was not a crisis this time as it was not a gift or anything. I suppose it is always better to "under promise & over deliver". Also no way to track...
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 4  On time delivery
Customer Support: 1  Customer Support
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by oneandgo, Sep 12, 2009

I received no notification of shipping. When I e-mailed to request the order status, I got no reply. Shipping took much longer than I anticipated. Overall customer support was VERY disappointing. Makes me think very hard about ordering again.
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