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Buy.com Report Card & Customer Reviews

Ratings Report Card

Buy.com

Rated by
1,000,000 customers
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 91% 93% 92%
Neutral 3% 3% 3%
Negative 6% 5% 6%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by L J, Nov 20, 2009

Fast and complete service. Informative and with shipment tracking information.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by kenkinka, Nov 20, 2009

It was the greatest online shopping I have ever had. Shipping was very very fast, i didn't even believe it was ground shipping. Buy.com is where i found the item i need at a very reasonable price. Thanks buy.com for caring about the poor.
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Cajun Dealer, Nov 20, 2009

It is very easy to do my on-line shopping with Buy.com. This web site is user friendly and allows you to order what you want and get it on time. I am very impressed with the service & delivery.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 20, 2009

Have bought numerous items from buy.com and have always been happy with the product and delivery time.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 5  Customer Support
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by densem, Nov 20, 2009

could not track order on web site - just not there in my order hystory. had to call in, rep in India - very polite but not that helpfull.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 7  Customer Support
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by racefan in riv., Nov 20, 2009

easy to place the order. shipping was a little slow.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 7  Customer Support
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by guhdarnsk, Nov 20, 2009

My issue was about my credit card being charged for the 3 products ordered in total, and then again when each product was shipped. It really was not an issue as the first total charge was just to get authorization for that amount.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Online Shopper, Nov 20, 2009

I bought and then recived a refund with no explanation, I called pay pal they did not even have a way to contact you by phone.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by rnrrudy, Nov 20, 2009

Had what I needed, fast shipping and no problems. Order arrived as promised. I will buy from Buy again.
Overall Rating: 4  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 5  Customer Support
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by Disappointed, Nov 20, 2009

The product received was not the item described on your site, as far as I can tell without actually using it.
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