Buy.com Report Card & Customer Reviews

Ratings Report Card

Buy.com

Rated by
1,000,000 customers

  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.5Customer Support

Customer Certified

Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 84% 89% 91%
Neutral 4% 2% 3%
Negative 13% 9% 6%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Rickguyver, May 23, 2012

Items arrived on time and as advertised.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by rjcko1959, May 23, 2012

great site
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Keaton, May 22, 2012

My new monitor did ship and arrived at the estimated date, however I was a bit disappointed to find out the shipping didn't include weekend shipping. (There wasn't even an option.)
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 4  Customer Support
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by Online Shopper, May 22, 2012

Disappointment is from the order process which did not allow me shipping options. I required a rapid delivery. I clicked through the order process, looking for shipping options and was finished before I realized that NONE were going to be...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 21, 2012

It came soooo fast, I was amazed!
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, May 21, 2012

After an initial set-back on placing an order due to cc verification, at first, I thought my order will not push through. Thank God that they have resolved the issue and will definitely keep Buy.com the next time I shop. Great, guys...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by willy, May 20, 2012

i like it shop on buy .com
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Claudio, May 20, 2012

I have been a customer for quite a while, and have never been disappointed with the organization.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Joe, May 20, 2012

Excellent place to buy just about anything at a great price with low to no shipping.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Natman, May 20, 2012

Very easy to use and great value
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