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Parts Express Report Card & Customer Reviews

Ratings Report Card

Parts Express

Rated by
25,000 customers
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.3Would Shop Here Again
  • On Time Delivery: 9.4On Time Delivery
  • Customer Support: 9.2Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 97% 96% 96%
Neutral 3% 2% 2%
Negative - 2% 2%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by tojoko, Nov 23, 2009

Everything OK
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by DEEZGEEZ, Nov 23, 2009

I have been loking for a place to satisfy my hobby of replacing speeakers and building speaker boxes and this is all I have ever dreamed of since. I will be buying stuff like crazy now. I don't think my wife is gonna like that, though... GREAT!!!!!
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 7  Customer Support
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by wasitoven, Nov 23, 2009

I make it a habit to check your buy outs. Have used many of the items in special projects from home theater to mobile audio. I've never had an unpleasant experience with your company.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by James76, Nov 23, 2009

good prices, quality merchandise, and speedy delivery. Perfect retailer!
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Nov 23, 2009

Shipped quickly and securely. Item works great.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Paul W, Nov 23, 2009

One item was packed and shipped in error. Correct part delivered in under 72 hours.
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by steven, Nov 23, 2009

Order received early. Great to do business with. Thanks
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by MarcelB, Nov 22, 2009

Excellent service overall.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Smalski, Nov 22, 2009

I LOVE Parts Express. Need I say more?
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by rwrankin, Nov 22, 2009

As always, Parts Express has come through with shining colors once again. I love buying from your company. I have never had a bad experience, ever! I have been a customer off and on since 1986 and have never regretted it!
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