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scuba.com Report Card & Customer Reviews

Ratings Report Card

scuba.com

Rated by
1,000 customers
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 8.6Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 91% 90%
Neutral - - -
Negative - 9% 10%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by monkeyboy, May 15, 2012

This is nthe first time buying scuba equipment and scuba.com made the experience stress free
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by John P., May 6, 2012

The selection of products is incredible. The delivery was fast and exactly what I ordered.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Burrhead, May 1, 2012

I have made several purchases from Scuba.com and have been very pleased with them all. I had a sizing problem with a two piece wet suit last year. I contacted the customer service department and couldn't be happier with the help and service I...
Overall Rating: 2  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 6  Customer Support
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by Online Shopper, Apr 26, 2012

I used the online process, which you don't have a contact choice for. You might want to add that in. I didn't bother to talk to anyone there, since the instructions that came with the watch clearly indicated it wasn't for scuba. That was contrary to...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Perry, Apr 11, 2012

the best support ever
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Mike, Mar 28, 2012

Great selection and immediate availability of quality items
Overall Rating: 10  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Mar 22, 2012

This purchase/transaction went extremely well.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Mar 21, 2012

Very fast delivery.
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Mar 20, 2012

I ordered an extra long life battery with the camera. The camera arrived with no battery -- not even the standard battery that was supposed to come with the camera. The customer service was excellent.
Overall Rating: 3  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Mar 8, 2012

The pony bottle air pressure guage did not fit my Healthways stage 1 pony bottle regulator. My regulator's high pressure port has a low pressure diameter port, whereas the new pressur guage has a larger high pressue diameter port. Therefore, I...
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