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Altrec Report Card & Customer Reviews

Ratings Report Card

Altrec

Rated by
50,000 customers
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 8.7Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 89% 89% 89%
Neutral 3% 5% 5%
Negative 8% 6% 6%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by GPSGator, Nov 26, 2009

Altrec was the one vendor that had the style of Merrell shoes I was looking for as well as my size.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 7  On time delivery
Customer Support: null  Customer Support
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by Jamie, Nov 25, 2009

I'm very pleased with the price and quality of your products!
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by shoe shopper, Nov 25, 2009

I received my shoes within a week of making the order. I got the email saying that the shoes were on the way the day after I got them. The same happened the last time. Odd!
Overall Rating: 7  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 6  Customer Support
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by Online Shopper, Nov 25, 2009

Very disappointed at the description of product. Also lack of true picture. Discription was confusing.
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: 1  On time delivery
Customer Support: null  Customer Support
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by cdnred, Nov 25, 2009

I found the delivery time to be excessively long.. I would have expected the product to be shipped either the same day or the next after placing my order like other online stored do.. I had to wait much longer then I had expected..
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by birthdayboy, Nov 25, 2009

Altrec is my go-to website for NorthFace products. Great price and service.
Overall Rating: 4  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 3  On time delivery
Customer Support: 6  Customer Support
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by stevenjs, Nov 24, 2009

I am returning an item for store credit, and intend to purchase a number of items instead, though there's a chance one or more of them may also have to be returned.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by shoe buyer, Nov 24, 2009

Great product, super fast shipping
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by danely, Nov 24, 2009

Great purchase! Very satisfied with the shoes!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Happy Lady, Nov 24, 2009

My experience with Altrec was great! This is the first time I have purchased from Altrec. I will return.
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