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Eastbay Report Card & Customer Reviews

Ratings Report Card

Eastbay

Rated by
800,000 customers
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.6Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 94% 92% 92%
Neutral 3% 3% 3%
Negative 3% 5% 5%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 8  Customer Support
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by blaze6282, Nov 23, 2009

I haven`t received my order because it was never placed. Because I am from Romania my credit card wasen`t accepted for paying.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 3  On time delivery
Customer Support: 8  Customer Support
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by blueyes, Nov 23, 2009

Really happy with the products and the price, but it took too long for Eastbay to send it. I order on the 16th and they did not send it until the 23rd and then I had another week for the delivery that was fair enough.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by gorda, Nov 23, 2009

great service
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by steel shoe, Nov 23, 2009

I do wish I could buy nfl shoes online with you.I have tried to order Steeler shoes but there are no new ones out....I cant seem to figure out why??? Thank You ....K.J.CHASE
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by aussiekerry, Nov 23, 2009

i highly recommend eastbay, they were helpfull and my order arrived on time, i will certainly order from them again
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 23, 2009

Wish more kids sizes were available on items.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by pish, Nov 23, 2009

keep up the good work
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by trix, Nov 23, 2009

I couldn't be more satisfied with Eastbay. They always have what you want & ship quickly. We have never been unhappy with the quality of what was ordered.
Overall Rating: 1  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by GatorsFan, Nov 23, 2009

The Nike shoes that I purchased do not fit.
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by lish, Nov 23, 2009

i'd prefer to be asked if i want signature conf on my package, though - it delayed the whole weekend. you should at least warn people that they will need to be home to accept; had you done that, i would've shipped to my office from the beginning.
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