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Jimmy Beans Wool Report Card & Customer Reviews

Ratings Report Card

Jimmy Beans Wool

Rated by
2,500 customers
  • Overall Rating: 9.6Overall Rating
  • Would Shop Here Again: 9.5Would Shop Here Again
  • On Time Delivery: 9.6On Time Delivery
  • Customer Support: 9.6Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 98% 98%
Neutral - - -
Negative - 2% 2%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 22, 2012

I ordered a skein of yarn and had requested it be balled when I ordered it. When I received it it had not been but it had it written on the receipt inside the package. I called customer service and they were very friendly and resolved the issue...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 22, 2012

I really enjoy ordering from Jimmy Beans.Communication between buyer and seller is excellent. Thanks so much.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by prymnumber, May 18, 2012

I love Jimmy Beans Wool's customer service. One of the Cubix needles I ordered was on backorder, and they emailed me asking if I would rather swap it out for something else or have them ship the needles separately (free of charge) when it arrives at...
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 17, 2012

Cancelled order to an item being on back order
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by PeggySue, May 17, 2012

Great on-line shopping experience!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Deb, May 16, 2012

I ordered Malibrigo Rios yarn and it was back ordered so I didn't get it quite as soon as I wanted it but that was OK because I had other things to finish. Staff was quick to respond when I asked when I would receive it and in fact it arrived...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 13, 2012

Absolutely tops. Reasonable shipping charges. Fast delivery. Love the rebate program.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, May 12, 2012

Not all the colors I needed in superwash 220 were available. I wanted to make a Baby Blanket and was forced to go to a local yarn shop to order what I needed.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Bevie, May 12, 2012

This is not my first purchase nor will it, I hope, be my last. I have always been satisfied dealing with "Jimmy" and I am sure I always will be. The only thing I would love better than speaking to someone , which I have in the past, is being able to...
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 11, 2012

Ordered on a Thursday and received on a Saturday. Great service and very satisfied with product.
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