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Christopher & Banks Report Card & Customer Reviews

Ratings Report Card

Christopher & Banks

Rated by
10,000 customers
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.4On Time Delivery
  • Customer Support: 9.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 95% 95% 91%
Neutral 3% 2% 4%
Negative 3% 3% 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Rhonda, May 24, 2012

Jennifer at the South Windsor store always provides awesome customer service. She has helped me numerous times and will go out of her way to locate an item that may not be in her store.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Jersey, May 24, 2012

i have bought many clothes from Christopher banks and will do so in the futurebut the 2 sweater tank tops i ordered were very disappointingthey are paper thin and see through ( one was black )
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Debbie, May 23, 2012

While the experience of shopping online has been great, I still wish that you weren't closing all the stores in the area.
Overall Rating: 1  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 23, 2012

The purse I ordered is the style I like but the size was not listed. It is just TOO LARGE and I will be returning.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by bternet, May 23, 2012

I received my order within 2 days which was very fast. Very satisfied with my clothes.I love them. Thank You.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 23, 2012

The clothes are a good value and I usually find something I like in my size. Often the sleeves are too short (on long sleeved items) or the torso/under arm area is too big, so I like to try things in the store before purchasing on line.
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by JAH, May 23, 2012

I ordered three skorts all of the same size. Two fit - one did not. Service was great, but product was variable.
Overall Rating: 8  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 6  Customer Support
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by Online Shopper, May 23, 2012

I ordered shorts and a jacket that were suppose to be the same color but they were not. I do not like the products that you are selling now. Your products were so cute and different a few years ago. I don't think I will be shopping much here...
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 22, 2012

Prompt delivery, nice fit,great colors
Overall Rating: 7  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 22, 2012

The set of earings I pruchased looked MUCH bigger online. I am not happy with the size that they actually are.
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