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Sarraf Jewelry Report Card & Customer Reviews

Ratings Report Card

Sarraf Jewelry

Rated by
2,500 customers
  • Overall Rating: 8.5Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 8.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 82% 92% 88%
Neutral - - -
Negative 18% 8% 12%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Janet, Nov 20, 2009

chain weighed less grams than advertised, but i received a partial refund to make up for the difference
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Dedee, Nov 17, 2009

This was my first order through Sarraf,I was extremly pleased and will continue to shop at Sarraf
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Ari, Nov 14, 2009

Great price, fast delivery.
Overall Rating: 5  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 1  Customer Support
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by Frances, Nov 14, 2009

The product is great, I am more than happy with the product. but your customer sevices impressed me most unfavorably.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Karen, Nov 13, 2009

I am extremely satisfied. My order came one day earlier then expected. your customer service center was knowledgable and you website provided all the information I needed. I will order again.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Gwanatch, Nov 10, 2009

I returned the ladies buckle ring. Because I thought it would be a wider band. Thank you.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Cissie, Nov 10, 2009

Extremely please with the quality and service. Only reason I had to return an item for exchange was because I ordered the wrong size.
Overall Rating: 2  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 3  On time delivery
Customer Support: 2  Customer Support
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by smitty, Nov 8, 2009

The ring I ordered was not the right size. It did not fit any of my fingers. I am spending more money to have it enlarged to fit. It was very low grade gold and a very fragill type ring for the money I spent.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Tigermike, Nov 8, 2009

The necklace I bought for my wife is much better than what was available in town. It also had the most amount of gold & better design. I ordered it one day before her birthday & it arrived early the next morning. I couldn't ask for better! Awesome!
Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by ipaintit, Nov 5, 2009

I am very pleased with my purchase and will consider Sarraf again, as a military member.
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