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FragranceNet.com Report Card & Customer Reviews

Ratings Report Card

FragranceNet.com

Rated by
125,000 customers
  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 8.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 93% 93% 93%
Neutral 2% 2% 3%
Negative 5% 5% 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by panacanal, Nov 24, 2009

I am very glad that I found this site to shop on line. I love it!!!
Overall Rating: 3  Overall Rating
Would shop here again: 3  Would shop here again
On time delivery: 4  On time delivery
Customer Support: 2  Customer Support
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by kj, Nov 24, 2009

i do not believe having your co. in the middle of a buy is helpful. wrong product was sent to me and I have ordered direct before with no problem
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by SAB1164, Nov 23, 2009

The selection was wonderful and everything was in stock and arrived on time. I love the fact that you can get fragrance's that are no longer carried in retail stores. I have already recommended this site to family and friends and they too are...
Overall Rating: 2  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 2  Customer Support
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by Online Shopper, Nov 23, 2009

Gift wrapping was no good. Personally wrapping the item would be better. Shipping cost should be refunded due to unmet expectations.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 23, 2009

Need to get Ambercrombie and Fitch Fierce
Overall Rating: 6  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Bricka, Nov 23, 2009

I received my product but the shampoo had leaked all over.
Overall Rating: 3  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 5  Customer Support
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by AJF, Nov 23, 2009

One of the items was leaking from the bottom of the tube/container... it was the Canoe after shave gel...that was disappointing.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 23, 2009

I have always been pleased with product, service and convenience of FragraceNet.com. That is why I am a returning customer. Thanks!
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 23, 2009

fast efficient service
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by terri, Nov 22, 2009

i ordered off your site the first time and i have ordered 3 mores times since then i love your site i am so satisfied with your products i have given your site to many people its reasonable and i love it.
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