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FragranceNet.com Report Card & Customer Reviews

Ratings Report Card

FragranceNet.com

Rated by
125,000 customers
  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 93% 93% 94%
Neutral - 2% 3%
Negative 7% 4% 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 10  Customer Support
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by sam, Nov 20, 2009

1st time i made an online purchase. I was not 100% sure if the online purchase are 'trustworthy' esp i am based in another country but i really wanted the perfume. I am glad & very happy with FragranceNet & the Support staff. i love my perfume....
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by Cal Mac, Nov 19, 2009

As usual Fragrance.net lived up to its high quality standards, service and good prices.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Mary, Nov 18, 2009

Thank you so much for the timely shipping. I have previously used your company in past orders and plan on making many more from you. Thank you!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by cakes, Nov 18, 2009

The packing was terrible, two of the containers leaked and tops were loose. The products was thrown in the box. There was no packing around the items,therefor they were thrown about to get broken . Two items were half empty. Thanks
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by dmaa99, Nov 18, 2009

Thank you for prompt service and delivery. My 2 purchases, where gifts to a friend and boyfriend. Not being familiar with the fragrences before the purchase at once became an advocate for both FragranceNet and the scents.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Colette, Nov 18, 2009

I am very happy with my purchases with fragrancenet.com The prices, quality and on time delivery is 100% satisfactory.
Overall Rating: 1  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Online Shopper, Nov 18, 2009

I never received my order and am researching as to why.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by thesecentbelongstoher, Nov 17, 2009

Great site. Great price. Easy to do.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 1  Customer Support
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by longeye, Nov 17, 2009

I asked FragranceNet via e-mail for availability of other better product of this brand I bought previously, before placing my order. With NO response. The day I received my order this product was available again on their web site. Isn't it...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Karen, Nov 17, 2009

I tell everyone I know about FragranceNet....people stop me in the airport and ask me what frangrance I am wearing and I take the opportunity to tell them about this company.
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