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drugstore.com Report Card & Customer Reviews

Ratings Report Card

drugstore.com

Rated by
50,000 customers
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.5Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 86% 95% 95%
Neutral 14% 5% 4%
Negative - - 1%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 3  On time delivery
Customer Support: 5  Customer Support
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by Plintzer, May 16, 2012

Don't sell items on line if you do not have them.Dry Idea was back logged over 10 days.Usually items come in a quick manner.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 15, 2012

It would be more helpful to - at time of order - tell the customer which shipping agent would be used, given the items ordered.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 12, 2012

Absolutely thrilled with product and service. Have recommended this site to so many people!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by BLO, May 4, 2012

Have used this company on a couple of occasions. There dog products for pills are great. I have a greyhound that needs to take meds daily and I use the pill pockets daily. The pricing is good and delivery is excellent.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Apr 28, 2012

So far so good. Have found products here that I can't find at local stores. Prices are good. Delivery is good.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Sandy, Apr 19, 2012

Greatest one-stop shopping place!
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, Apr 18, 2012

Wide variety and good prices. I do wish that drugstore.com would continue to carry some of the same products as they have previously. I do wish that drugstore.com did carry accessories and replacements and refills for some of the items that they do...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by dolly, Apr 13, 2012

everthing was just fine
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Apr 10, 2012

no comments
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Valorhome, Apr 10, 2012

It is so much easier for me to look at available products and have my mother pick out items she wants without her having to sort through the isles of a store to pick out what we need. Having it delivered to our door is also a big convenience.
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