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JJ Buckley Fine Wines Report Card & Customer Reviews

Ratings Report Card

JJ Buckley Fine Wines

Rated by
1,000 customers
  • Overall Rating: 8.2Overall Rating
  • Would Shop Here Again: 7.8Would Shop Here Again
  • On Time Delivery: 7.8On Time Delivery
  • Customer Support: 7.6Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive - 100% 93%
Neutral - - -
Negative - - 7%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 8  Customer Support
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by doug, May 14, 2012

I have not yet tasted the product
Overall Rating: 7  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Trish, May 6, 2012

$17 dollars for shipping and Handling and my bottle did not get here for 5 days! A very hard wine to find granted, but this was for a special occasion. I do agree they have a great selection though. Product was packaged well.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Rocky, May 5, 2012

There was a problem with the shipping due to the fact that the credit card address and shipping address were different. Support was great and ghot the shipment moving but I think I may have been charged too much for shipping. I would appreciate...
Overall Rating: 5  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 5  Customer Support
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by GoBlue2002, Mar 23, 2012

I called the wine specialist assigned to my account to ship my order (from wines in storage) on Monday and it shipped same day (nice!). However, when I received the order I had been shorted a bottle, which was indicated on an included form. I called...
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 7  Customer Support
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by Online Shopper, Mar 20, 2012

I did not appreciate FedX not being able to give me an idea as to when the delivery would arrive during the due date. I had to wait the entire day,instead of being given a relative time of the day. It might factor in to future orders. I at least...
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Mar 15, 2012

I ordered 3 bottles of a Pino Noir but did not realize it was a small bottle size - no wonder the price was so good! My error

 
 
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