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OneCall Report Card & Customer Reviews

Ratings Report Card

OneCall

Rated by
25,000 customers
  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 9.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 82% 93% 95%
Neutral 5% 3% 2%
Negative 14% 4% 3%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 5  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 7  Customer Support
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by butch, Nov 18, 2009

was to be delivered on saturday but was not delivered. then we were told it would be delivered on monday but fedex does not deliver on monday. we piced it up from fedex on tuesday
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 18, 2009

Really like your site and selections
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by fuzzy, Nov 17, 2009

tv is great. quick shipping. helpful on phone
Overall Rating: 9  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 7  Customer Support
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by Online Shopper, Nov 17, 2009

Excited about the purchase. Nervous, scared about the delivery of a large, fragile, expense item with cube side delivery.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Salmichael, Nov 16, 2009

Truly a great company. Excellent customer service.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Jaclyn, Nov 15, 2009

Item was well packaged, delivered on time. I'm very happy overall
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Rocky, Nov 15, 2009

Brad Schwartz handled my ordering problem fast. I greatly appreciate his help.
Overall Rating: 7  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 7  Customer Support
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by R, Nov 13, 2009

Shipping dimensions for delivery purposes were not available. This would be useful for large objects like large screen TV's. Samsung speakers are horrible. Sounds are tinney. Disappointed with this product.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by miki, Nov 13, 2009

smooth transaction, nice packaging, will buy again.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Chuck in Virginia, Nov 13, 2009

OneCall service was efficient and responsive! I will definitely consider buying other products from them in the future.
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