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Plow & Hearth Report Card & Customer Reviews

Ratings Report Card

Plow & Hearth

Rated by
125,000 customers
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.7Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 94% 91% 92%
Neutral - 4% 4%
Negative 6% 6% 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Raven, Nov 20, 2009

I have always been pleased with the products that Plow & Hearth carry and the service that I have received from them.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, Nov 20, 2009

My only left over difficulty was where to allow a church a tax free area to sign up for on-line orders. There isn't yet one on your web site. Thanks!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by grandma, Nov 19, 2009

I have ordered many things from Plow and Hearth and and very happy with them. I have even had them sent to other address's for presents and they have arrive quickly and in very good shape. I plan on buying mor from Plow and Hearth
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Katie, Nov 18, 2009

My only regret is that the box/packaging was damaged in shipment. I haven't opened the box yet because I am taking it to my home in Wisconsin. I trust it will be OK. My second order arrived and it is great, just as I assumed it would be.
Overall Rating: 5  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Nov 17, 2009

I did not re cieve the entire order so can - just the lantern. is very cute and neat but much smaller than I expected it to be.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 16, 2009

We have loved everything we have purchased through your company thus far - very satisfied and happy customers. Thank you for your company!
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 3  On time delivery
Customer Support: 6  Customer Support
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by Online Shopper, Nov 16, 2009

I did not receive what I ordered.
Overall Rating: 10  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Mikki, Nov 16, 2009

Very fast shipping!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Carol, Nov 16, 2009

Great products and very good customer service.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by norman, Nov 15, 2009

Your customer service is great!! Would highly recommend you to all!!
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