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Babyhaven.com Report Card & Customer Reviews

Ratings Report Card

Babyhaven.com

Rated by
250 customers
  • Overall Rating: 7.8Overall Rating
  • Would Shop Here Again: 7.9Would Shop Here Again
  • On Time Delivery: 7.1On Time Delivery
  • Customer Support: 6.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 67% 67% 73%
Neutral 17% 11% 3%
Negative 17% 22% 23%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by kc, May 17, 2012

I had to wait a long time before they were in stock and no one told me when they were back in stock even though they said they would but appart from that the service product and price i was very pleased with
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 8  Customer Support
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by suominat, May 14, 2012

You should have tracking number of the package that goes abroad.... I have been waiting for my package more then one month and I didn't get it yet
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Online Shopper, May 12, 2012

It has been 2 1/2 months since the order was confirmed and still nothing.I sent 2 emails to customer support and - nothing back.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Jack, May 7, 2012

Great buying and the the postage was way cheaper than the outrageous postage prices of Amazon internationally. Definitely come back to site to shop again.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Kim, Apr 30, 2012

I ordered a quad stroller im Feb. 2012. My order was lost. I contacted customer service and was told that it would be sent right away. I was billed at the end of March for the total including shipping and this is the 30th of April and I still have...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Mar 29, 2012

Excellent product, great prices, fast shipping
Overall Rating: 2  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Online Shopper, Mar 27, 2012

NOTHING HAPPENED UNTI I CALLED MANY TIMES.IT SEEMS MY ADDRESS WAS TRANONDED WRONG BT YOU
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by barbara, Mar 27, 2012

Ive had problems with them on three occasions and they where not nice at all!!!! Never got my stuff they tried to claim it was lost when i contacted usp they said it was never even given to them to ship!!! After a conversation with babyhaven...
Overall Rating: 10  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Mar 23, 2012

very pleased.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 4  Customer Support
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by Online Shopper, Mar 23, 2012

Everything was excellent I will order again but I was sent a Blank soother and I did not order one - now I am stuck with it as none of my girls wanted a black one - I ordered the ones with designs that close when they are dropped and was sent one...
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