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REI Store Details

Ratings Report Card

REI

Rated by
125,000 customers
  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.1Customer Support

Customer Certified
Detailed Customer Ratings | Report Card & Customer Reviews | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 97% 96% 95%
Neutral 2% 2% 2%
Negative 2% 2% 2%
*Ratings are for the past 90 days only.


Description


REI offers over 8,000 outdoor products on this site, with departments for camping, climbing, cycling, outdoor wear, paddling, footwear and snow sports (XC ski, alpine ski, snowboard, and snowshoes). Visitors may access detailed columns on how to decide which products match their needs. The site features articles and news for outdoors enthusiasts, a sale section and a listing of REI's adventure travel packages, as well as links to other outdoors-related sites.

Certifications & Awards



Contact Information


Physical Address:
6750 S. 228th St.
Kent WA 98032
UNITED STATES
 Customer Service:
Tel: (800) 426-4840
Fax:

Features & Services


Ordering Methods
Online
Toll Free: (800) 426-4840
Phone: (800) 426-4840
Fax: (253) 891-2523

Special Features
Live Customer Service Rep.
Available 24 Hours a Day
Online Order Tracking System
Online Ordering Shopping Cart
Secure Ordering/Payment
Search on Site
Gift Services
Guaranteed Security

Delivery Methods
Priority
Standard Next Day Air
Standard Ground
International Regular

Payment Methods
American Express
Discover
MasterCard
Visa
Personal Check
Other: REI dividends
 
 
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