GiftTree Report Card & Customer Reviews

Ratings Report Card

GiftTree

Rated by
25,000 customers

  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.3Customer Support

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Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 85% 86% 89%
Neutral 8% 7% 5%
Negative 8% 7% 6%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by beccarn, Nov 27, 2009

Excellent service
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 27, 2009

I am very happy with my purchase and I have placed more orders with you for New Year & Christmas. I am very happy to purchase from you again. You have made shopping and sending gifts an easy pleasure. It is the best way to express love to distant...
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Jonesy, Nov 24, 2009

I was not at all satisfied with the flowers. Some were dead when they were delivered. Very poor quality. I was extremely disappointed - they were sent to my daughter on the birth of her baby.

GiftTree has posted a response to this review.  Read full review

Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 7  Customer Support
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by Dave, Nov 23, 2009

Believe it was delivered after normal business hours

GiftTree has posted a response to this review.  Read full review

Overall Rating: 3  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 1  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 22, 2009

The gift was sent on time but there was no card. This was for a death. The family had to do research on who sent the gift. They finaly found out who sent it. We spent close to 100 and they didn't even know at first who sent it. Not good

GiftTree has posted a response to this review.  Read full review

Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by maecluskers@aol.com, Nov 20, 2009

My daughter was so excited when she received her gift. Thank you for making her day!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 18, 2009

I was concern about the delivery as I was told delivery time could not be guaranteed, To my surprise, delivery was am as I had hoped for. Thank you
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by TammyShook, Nov 16, 2009

I owuld have loved to see a cookie plate or treats like that on the list for same day delivery. its all good he loved his baloons and Bear :)
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 16, 2009

I am not sure why you emailed myself to confirm receipt - I ordered this to be delivered to a client, not myself

GiftTree has posted a response to this review.  Read full review

Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 16, 2009

My son only received 1 box of the few boxes.

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