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ClubMac Report Card & Customer Reviews

Ratings Report Card

ClubMac

Rated by
1,000 customers
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.5Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 75% 86% 89%
Neutral - 3% 5%
Negative 25% 10% 6%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 13, 2009

I had a high value order. I would have expected signature required at delivery, not to leave the package in front of my door.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Paul, Nov 8, 2009

My item arrived in 2 days and I did not pay extra shipping. I was extremely impressed and the product works great.
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by BizratePunk, Nov 4, 2009

Bizrate demeans your company! You would do well to not subject your clients to Bizrate's obnoxious hucksterism!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by moodyhen, Oct 20, 2009

I have not yet recieved the items that I purchased okay.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 10  Customer Support
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by ErikaF, Oct 15, 2009

Well My product was back ordered but after I had called customer support they helped me understand what the problem was and were easy to contact. I like that there was a person to talk to and there were no automated responses. I loved my product,...
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 5  Customer Support
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by Ichabod Crane, Oct 10, 2009

The ultimate resolution of my concern was satisfactory. It took,however, a string of phone calls to resolve issue.
Overall Rating: null  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, Sep 26, 2009

got my order in the quickest time, i never expected my order to arrive so fast or for the order itself to be shipped so fast.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by fractalvg, Sep 20, 2009

Great, easy, fast experience. Product was exactly as advertised.
Overall Rating: 5  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, Sep 16, 2009

Website indicated item was in stock and would be shipped next day. It turned out that item was backordered and took over a week to obtain. Was one day short of cancelling order and purchasing elsewhere.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by svldvc, Sep 14, 2009

the overall experience was satisfactory. Will buy again in future when I find a product that I like. Great website. Thanks
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