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Nordstrom Report Card & Customer Reviews

Ratings Report Card

Nordstrom

Rated by
1,000 customers
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.7Customer Support
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive - 96% 96%
Neutral - 2% 2%
Negative - 3% 3%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Mystiques81, May 10, 2012

My foot petals were packaged so neatly. Was also quickly delivered. I am satisfied with my purchase.
Overall Rating: 6  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by megs, May 10, 2012

I think the web site is hard to navigate, clumsy and the prices in the outlet are still too much for most of us the 99 percent that is!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by MoMo, May 10, 2012

I am always satisfied shopping here. They have great sales.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by beadedjan, May 10, 2012

GREAT shopping experience!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 10, 2012

I shopped online and i used online chat support; they were very helpful to me in ordering my Mother's Day gift.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by paspa, May 10, 2012

I love Nordstrom's. Free Shipping. No hassle returns. Fast service.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by mobley, May 10, 2012

free shipping both ways is the ticket!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Harley Chick, May 10, 2012

Love the store and totally enjoyed my shopping experience on line.
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: null  On time delivery
Customer Support: 10  Customer Support
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by Sasha, Apr 30, 2012

Purchased purse. The zipper wouldn't work. Had to return.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by paspa, Apr 25, 2012

I love shopping at Nordstrom's. They have free shipping and free returns...and reasonable prices.
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