Nordstrom Report Card & Customer Reviews

Ratings Report Card

Nordstrom

Rated by
customers

  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.8Customer Support
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive - 93% 92%
Neutral - 5% 3%
Negative - 2% 5%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, Oct 23, 2009

I wanted a perfume but it is only made in cologne,
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 7  Customer Support
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by Online Shopper, Oct 22, 2009

great site, ease of use
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Oct 22, 2009

I like the fact that Nordstrom is a great place to find products that I enjoy using and wearing!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Oct 22, 2009

Always a pleasure to do business with Nordstroms
Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Oct 22, 2009

They have just about anything you want
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 22, 2009

Nordstrom is hard to beat for ease of ordering, rewards charge card, and helpful personnel. Thanks.
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 19, 2009

Except for Ralph Lauren.com, Nordstrom.com is my favorite on-line store. The only reason I like Ralph Lauren better is because they have a $5.00 flat rate for shipping until one spends $195.00. After that point shipping is free.
Overall Rating: 10  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Oct 19, 2009

Nordstrom is well known as fine but expensive store.
Overall Rating: null  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 19, 2009

Happy with service and quality of products ordered.
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 19, 2009

You did not indicate that this survey was related to buying from a website. I have not purchased anything from the Nordstrom on their website....
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