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Cymax Report Card & Customer Reviews

Ratings Report Card

Cymax

Rated by
500 customers
  • Overall Rating: 8.1Overall Rating
  • Would Shop Here Again: 8.0Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 7.9Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 67% 76% 80%
Neutral - 3% 4%
Negative 33% 21% 16%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 30, 2009

I have received no message that the order was shipped and I have not received the order. What is my next step??
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Terry, Nov 30, 2009

I had a great experience. Quick shipping, good items, fair price.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 6  Customer Support
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by dana, Nov 28, 2009

great product and get price and great delivery
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 1  Customer Support
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by CheatedandDisgusted, Nov 27, 2009

Considered buying an item but had questions--rep promised to call back in 24hrs. Instead, next day they email me it's shipped-without my consent! I return it unopened and now they're keeping $125 of my refund! Stay away & don't get ripped off like I...
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by granny53, Nov 17, 2009

Customer service is very important to me & yours was great!
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by French Fry, Nov 15, 2009

Great service, got the product in a timely manner!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Bruiser, Nov 11, 2009

I am very happy with my daybed bedding and would purchase from Cymax again.
Overall Rating: 5  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 10, 2009

Product was definitely not worth the cost. could have bought a better quality rug at any rug store.

Cymax has posted a response to this review.  Read full review

Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 5  Customer Support
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by Online Shopper, Nov 9, 2009

the order i got was damaged. i was so disappointed

Cymax has posted a response to this review.  Read full review

Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 1  Customer Support
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by Josh C, Nov 7, 2009

The restocking fees are outrageous, unfair, not clearly advised upon purchase (only if you specifically read the return policy beforehand) and punitive. I will never do business with this vendor again.

Cymax has posted a response to this review.  Read full review

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