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Bluefly Report Card & Customer Reviews

Ratings Report Card

Bluefly

Rated by
100,000 customers
  • Overall Rating: 8.0Overall Rating
  • Would Shop Here Again: 7.8Would Shop Here Again
  • On Time Delivery: 8.4On Time Delivery
  • Customer Support: 7.7Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 78% 78% 80%
Neutral 11% 3% 5%
Negative 11% 19% 15%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Taryn, May 22, 2012

Very nice site, easy to use and navigate through.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 3  On time delivery
Customer Support: 1  Customer Support
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by Online Shopper, May 22, 2012

I AM NOT PLEASED AT ALL/ THE PHOTOS AND THE ITEM DESCRIPTION DOES NOT MATCH AND IS VERY CONFUSING TO THE CUSTOMER. IT A WAIST OF TIME AND MONEY
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Ellen, May 21, 2012

Great site
Overall Rating: 6  Overall Rating
Would shop here again: 4  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 7  Customer Support
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by showspaz, May 21, 2012

I don't know how smoothly the returns process goes yet, because my return hasn't been processed yet.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by trw, May 17, 2012

Easy purchase good variety and availability. Fast delivery
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Danny, May 16, 2012

Smooth transaction.
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by keijoh, May 13, 2012

The J.Fold Wallets were ordered easily, arrival was prompt and fast, and the quality of the products was as expected. Bluefly has always been one of the better eCommerce Retailers for Clothing. I have never been disappointed even when I have had to...
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Pia2, May 12, 2012

Thumbs down. Slow to ship and even slower when a return is made. They hol on to your money for at least6 weeks.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Timmy the Hutt, May 8, 2012

Great prices, great products
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by AB, May 7, 2012

none
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