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Ross-Simons Report Card & Customer Reviews

Ratings Report Card

Ross-Simons

Rated by
175,000 customers
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 9.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 88% 86% 87%
Neutral 4% 4% 4%
Negative 8% 10% 9%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by cgran, May 17, 2012

Love the selection and the quality is is excellent. Very happy with everything purchased so far.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 17, 2012

I am very happy with my purchase...I have used Ross Simons a few times, and I really like all the products I have ordered...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Jewelry connoisseur, May 17, 2012

Ross Simons is reliable in their quality. Shipping is prompt. Returns on those rare occasions are painless. And the items are pictured realisticly. I have never been led to think that a piece of jewelry was a certain size and then when it arrived I...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by BK, May 16, 2012

Beautiful necklace. Picture was clear representation of product
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Shirene, May 16, 2012

answered questions quickly online. Phone personel Very knowledgable and the woman was a pleasure to deal with.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 16, 2012

Nice variety of jewelry and good quality. Prices are attractive during promotions.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Kachinka, May 15, 2012

Love the WEN products...have purchased some for three of my friends...we all love it. But now they can start buying their own from you! YAY for QVC!!!!!!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Pearl, May 15, 2012

My response is based on the "shipped" order. The original order was for 2 items but I was notified of a backorder for the second item so I did not include that in this survey response.
Overall Rating: 4  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 13, 2012

The jewelry that I received looks very cheap and fake for the amount of money that I paid. The sterling silver necklace looks more white than a "real" sterling silver is supposed to look like. I am not satisfied , as it seems that the items are no...
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by FussyShopper, May 10, 2012

One of the best in the online business.
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