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Ross-Simons Report Card & Customer Reviews

Ratings Report Card

Ross-Simons

Rated by
175,000 customers
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 9.0Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 88% 87% 87%
Neutral 3% 2% 4%
Negative 9% 11% 9%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by bearscubs, May 23, 2012

I LOVE all the jewelry i have ordered accept for the earrings I sent back today. I received the box and after opening it one of the stones had fallen out of the setting. Also, it wasn't quite the outstanding quality I was expecting from...
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by jec, May 23, 2012

Great store!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Suebeth, May 21, 2012

I loved my purchase item but the limit of choosing a chain length was a bit disheartening. There must have been very few left or this was even a returned item/cancelled order.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by SanDiego, May 21, 2012

I am thrilled I found Ross-Simons online. All purchases are fantastic...(.although the majority are gifts to my family's company customer service representatives.) My only concern is the frequency of the price change. This has occurred several...
Overall Rating: 10  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by carla, May 20, 2012

nice selection of jewelry and excellent prices
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Lilypearl, May 20, 2012

Beautiful, excellent jewelry. Great value. Love it!!! Nowhere else have I found such lovely jewelry and such excellent prices. I will be ordering again.
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 5  On time delivery
Customer Support: 5  Customer Support
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by Online Shopper, May 20, 2012

I have been a customer of Ross-Simons for quite a long time. I have noticed the quality of the merchandise is not very high. It used to be great quality at a good price.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 20, 2012

Great product and excellent service!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 20, 2012

loved the ring, it's beautiful wear it all the time!!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Babu, May 19, 2012

Beautiful products and great service!
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