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Monterey Bay Report Card & Customer Reviews

Ratings Report Card

Monterey Bay

Rated by
10,000 customers
  • Overall Rating: 8.2Overall Rating
  • Would Shop Here Again: 7.9Would Shop Here Again
  • On Time Delivery: 8.5On Time Delivery
  • Customer Support: 7.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive - 90% 88%
Neutral 100% 10% 6%
Negative - - 6%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 6  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 19, 2012

Texture of the shirts was not what I anticipated. Not sure I would ever wear them in public.
Overall Rating: 8  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 6  Customer Support
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by ---, May 16, 2012

No, thank you
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 7  Customer Support
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by porcelain, May 7, 2012

I was dissatisfied with the customer service waiting process. The repetitive message is quite annoying. I did not appreciate the fact that I was unaable to track my order online. When I attempted to do so I was directed to call customer service,...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Laurie, Apr 28, 2012

The products at Monterey Bay are very high quality. I couldn't have been more pleased with my order.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by pashopper, Apr 28, 2012

Not enough information on products, not enough views and reviews. measurement should be for each item not a generic sizing guide, bought many items and none consistent in sizing.
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 6  On time delivery
Customer Support: null  Customer Support
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by amy, Apr 27, 2012

Some items looked like better quality. Overall I am satisfied with my order. I am still awaitinf part of the order.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Cherry, Apr 25, 2012

It was all good.
Overall Rating: 3  Overall Rating
Would shop here again: 3  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 2  Customer Support
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by Gracie 1, Apr 22, 2012

All sales are final. There is no return. Some of the items were very cheap looking. Some items were beautiful. Some fit, some didn't, even in same size. One of my orders was completely cancelled when a customer service rep tried to remove the...
Overall Rating: 9  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by julia, Apr 17, 2012

n/a on responses as Monterey Bay sold to Appleseed.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Apr 5, 2012

I placed my order online and made an eror when completing my card information. As soon as you notified me of the error and I corrected it, my order was received within days. I appreciated the fact that it arrived so promptly.
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