Epic Sports Report Card & Customer Reviews

Ratings Report Card

Epic Sports

Rated by
5,000 customers

  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.8Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 94% 92% 93%
Neutral 6% 4% 3%
Negative - 4% 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by chris and cat, Nov 28, 2009

greaat
Overall Rating: 8  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Joe, Nov 27, 2009

The black socks I ordered (not the referee socks) fell apart when they were washed.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by thrifty shopper, Nov 26, 2009

I found some great deals on the clearance page. The site directed me to things that would interest me!
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by gina, Nov 23, 2009

when i got an email about a product being out of stock the girls at the front desk were very helpfull.
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 5  On time delivery
Customer Support: 8  Customer Support
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by bryman, Nov 23, 2009

Surprised at shipping costs for goalie gloves, and the length of processing and delivery time (I would be using FEDEX if I had an option cause I am almost certain it would be faster and cheaper).
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by xavier, Nov 22, 2009

thought shipping was a little high, but was very pleased with the product.
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 6  Customer Support
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by soccerGrandma, Nov 21, 2009

I have contacted Epic Sports almost daily for the past week regarding an Item I did not receive. Every time Mitch says hes going to contact Fedex and call me back but never does
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 20, 2009

The website did not give dimentions for the pinnies I purchased, I assumed they would be adult size, they turned out to be kid sized. Putting dimensions would have helped alot.
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 20, 2009

I paid for 3 day shipping and it did not come in 3 days. I believe I ordered on a Saturday and did not get the merchandise until Thursday. I was expecting it on Wednesday. Not a big deal but delivery was not in 3 days. No order tracking info...
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by suzanne, Nov 19, 2009

Excellent Basketball vests for the money.
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